The Talk is for managers who know performance is drifting—but haven’t addressed it directly. Missed expectations and uneven effort rarely fix themselves, and silence slowly lowers the bar.

This module shows you how to structure a clear, steady conversation grounded in observable behavior and shared expectations. You’ll learn how to address issues early—without fluff, drama, or vague hints.

Rather than scripts or HR jargon, The Talk focuses on judgment: when to intervene, how firm to be, and how to follow through so the conversation actually leads to change.